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MSGTAG and Outlook Express

All you have to do is make sure your SMTP server in Outlook Express is set to localhost, and take your SMTP settings from Outlook Express and add them into MSGTAG - this is how the mail gets put through MSGTAG on your desktop, and how the tag is added.


  1. Go to Mail Accounts

  2. Select the account you wish to check

  3. Check that the SMTP settings for the mail account are correct.

    • In SMTP server name, insert the name of your local SMTP server. Your ISP or the IT person at your company can provide you with this. Contact them if you are unsure what this is.
    • The SMTP server port is nearly always 25. However, check with your ISP or the IT person at your company to make sure.
    • Set the Listen for SMTP connections on port to 7362. This number will have to be entered into Outlook Express later.

In Outlook Express:

  1. To check your settings in Outlook Express, start Outlook Express and go to the Tools menu and choose Accounts.

  2. Highlight the account you want to view and click on the Properties button to see the Properties window.

  3. Check that the Outgoing mail server (SMTP): is set to localhost and then click on the Advanced tab.

  4. Check that the Outgoing mail (SMTP): is set to the same number that is specified as the MSGTAG listening port: 7362.

Now, open up Outlook Express and send yourself a test e-mail. Just write a normal e-mail and send it to your own e-mail address. Once it's been sent, wait a minute or two and then check for new mail, and you should see the e-mail you sent to yourself in your inbox. Open the e-mail and you should see a MSGTAG footer at the bottom of it. If you don't then the test has failed. If you do, then all is probably well. Wait a few minutes and click "Send/Receive" again: there should be an e-mail there letting you know that you've just read the e-mail you sent yourself. If you got the notification then you're all done!

If this doesn't work, then it's very important that you change your Outlook Express SMTP settings back to whatever they were, otherwise your e-mail won't be able to go out. The screenshots should help you put things back to how they were. If you get really stuck and e-mail doesn't seem to be going out at all now, then go to the contact page and send us an e-mail with the words ATTENTION URGENT at the top and then your name and email address.

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